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FAQs

Will new windows smell?

Any manufacturing odours are usually mild and temporary.

Should I ventilate my home after installation?

Yes. Good ventilation helps control condensation and indoor air quality.

Can I report snagging issues?

Yes. Report any concerns promptly so they can be resolved.

What is snagging?

Snagging refers to minor issues identified after installation.

Will my home be secure overnight?

Installers plan work so your property remains secure.

Do installers work in bad weather?

Light rain is rarely a problem, although severe weather may cause delays.

Can installation dates change?

Occasionally due to weather or manufacturing delays.

Will installation affect my alarm system?

If sensors are fitted to windows or doors, they may need reconnecting.

Can I leave pets at home during installation?

It’s usually best to keep pets safely away from the work area.

How do I prepare for installation day?

Clear access to windows and remove fragile items from the work area.

Can dropped doors be adjusted?

Yes. Many doors can be realigned by a professional.

Can failed hinges be replaced?

Yes. Replacement hinges are available for most systems.

Can guarantees be transferred to new owners?

Yes. guarantees are transferable; check the terms provided.

Do modern windows require much maintenance?

Very little. Clean regularly and lubricate moving parts occasionally.

How often should window seals be checked?

Inspect seals annually for signs of wear or damage.

Can damaged double glazing be repaired?

Often only the sealed glass unit needs replacing.

Do new windows require painting?

No. uPVC and aluminium windows don’t require painting.

How do I clean double glazed windows?

Use warm soapy water and a soft cloth. Avoid abrasive cleaners.

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