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FAQs

Why is professional installation important?

Correct installation ensures performance, security, and compliance.

How accurate are survey measurements?

Final survey measurements are taken precisely before manufacturing begins.

How long after ordering are windows installed?

Lead times vary, but installations often take place within 4-6 weeks.

Will you remove my old windows and doors?

Yes. Old products are removed and disposed of responsibly.

Will you protect my home during installation?

Installers use dust sheets and take care to minimise disruption.

How long does a window replacement take?

Most individual windows take around 30–60 minutes to replace.

Can I stay at home during installation?

Yes. Most homeowners remain at home while work is completed.

Do I need to move furniture?

Moving furniture away from windows and doors helps installers work safely.

Will there be much dust?

Some dust is unavoidable, but installers clean up as they work.

Will my heating need to be turned off?

Usually not, although access around radiators may occasionally be required.

Do installers clean up afterwards?

Yes. Our installers leave the work area clean and tidy.

Will I receive a demonstration?

Yes. Installers should explain how to operate and maintain your new products.

What Building Regulations apply?

Replacement windows and doors must comply with current Building Regulations.

Do I need Building Control approval?

Usually not when using a competent-person scheme such as FENSA.

Do installers carry insurance?

KRB employs all our own installers, and we have full public liability insurance.

How soon can I use my new windows?

Immediately after installation unless advised otherwise.

Can I decorate straight away?

You should allow any sealants to cure before decorating around frames.

How long do sealants take to cure?

Most external sealants cure within 24 to 48 hours.

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