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FAQs

Can glazing reduce outside noise from trains?

Acoustic glazing can help reduce rail noise.

Can security glass be fitted in doors?

Yes. Laminated safety glass is commonly used in entrance doors.

Can I upgrade the glass in existing windows?

In many cases sealed units can be upgraded.

Is fire-rated glass available?

Yes. Specialist fire-resistant glazing is available for certain applications.

How do I know if my glazing has failed?

Persistent misting between the panes is the most common sign.

Does better glazing improve comfort?

Yes. Reduced draughts and warmer internal surfaces improve comfort.

Can glazing reduce fading of carpets?

UV-reducing glass helps protect flooring and furnishings.

Which type of glass is best for my home?

The best choice depends on your priorities, such as energy efficiency, privacy, noise reduction, or security.

Are replacement windows covered by a guarantee?

Yes, KRB offers a 10-year guarantee on all frames replaced.

What paperwork will I receive?

You’ll normally receive guarantees, care instructions, and any compliance certificates.

What guarantees should I expect?

KRB include 10-year guarantees on frames and installation.

How do I register my guarantee?

KRB Will provide instructions for registration but most of it is done online.

What happens if there is a problem after installation?

Contact KRB and we will inspect and resolve genuine issues.

Will you explain maintenance requirements?

Yes. Installers should provide simple maintenance guidance.

How do I contact customer support?

Use the contact details provided on our website.

How long does window installation take?

Our Installers usually fit four windows a day on average.

Will there be much disruption during installation?

Our professional installers minimise disruption and work efficiently.

Can windows be replaced during winter?

Yes. Windows are installed all year round with minimal heat loss.

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