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Installation

Will my heating need to be turned off?

Usually not, although access around radiators may occasionally be required.

Do installers clean up afterwards?

Yes. Our installers leave the work area clean and tidy.

Will I receive a demonstration?

Yes. Installers should explain how to operate and maintain your new products.

What Building Regulations apply?

Replacement windows and doors must comply with current Building Regulations.

Do I need Building Control approval?

Usually not when using a competent-person scheme such as FENSA.

Do installers carry insurance?

KRB employs all our own installers, and we have full public liability insurance.

How soon can I use my new windows?

Immediately after installation unless advised otherwise.

Can I decorate straight away?

You should allow any sealants to cure before decorating around frames.

How long do sealants take to cure?

Most external sealants cure within 24 to 48 hours.

Will new windows smell?

Any manufacturing odours are usually mild and temporary.

Should I ventilate my home after installation?

Yes. Good ventilation helps control condensation and indoor air quality.

Can I report snagging issues?

Yes. Report any concerns promptly so they can be resolved.

What is snagging?

Snagging refers to minor issues identified after installation.

Will my home be secure overnight?

Installers plan work so your property remains secure.

Do installers work in bad weather?

Light rain is rarely a problem, although severe weather may cause delays.

Can installation dates change?

Occasionally due to weather or manufacturing delays.

Will installation affect my alarm system?

If sensors are fitted to windows or doors, they may need reconnecting.

Can I leave pets at home during installation?

It’s usually best to keep pets safely away from the work area.

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