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Installation

What paperwork will I receive?

You’ll normally receive guarantees, care instructions, and any compliance certificates.

What guarantees should I expect?

KRB include 10-year guarantees on frames and installation.

How do I register my guarantee?

KRB Will provide instructions for registration but most of it is done online.

What happens if there is a problem after installation?

Contact KRB and we will inspect and resolve genuine issues.

Will you explain maintenance requirements?

Yes. Installers should provide simple maintenance guidance.

How do I contact customer support?

Use the contact details provided on our website.

How long does window installation take?

Our Installers usually fit four windows a day on average.

Will there be much disruption during installation?

Our professional installers minimise disruption and work efficiently.

Can windows be replaced during winter?

Yes. Windows are installed all year round with minimal heat loss.

Why is professional installation important?

Correct installation ensures performance, security, and compliance.

How accurate are survey measurements?

Final survey measurements are taken precisely before manufacturing begins.

How long after ordering are windows installed?

Lead times vary, but installations often take place within 4-6 weeks.

Will you remove my old windows and doors?

Yes. Old products are removed and disposed of responsibly.

Will you protect my home during installation?

Installers use dust sheets and take care to minimise disruption.

How long does a window replacement take?

Most individual windows take around 30–60 minutes to replace.

Can I stay at home during installation?

Yes. Most homeowners remain at home while work is completed.

Do I need to move furniture?

Moving furniture away from windows and doors helps installers work safely.

Will there be much dust?

Some dust is unavoidable, but installers clean up as they work.

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