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Maintenance & Aftercare

How often should locks be serviced?

Check and lubricate locks annually to maintain smooth operation.

Why is my window difficult to open?

Stiff hinges, worn handles or frame movement may be the cause.

Why won’t my door lock properly?

Misalignment or a worn lock mechanism can affect operation.

What should I do if a handle becomes loose?

Tighten fixings where appropriate or arrange a replacement if damaged.

Can scratched uPVC be repaired?

Minor cosmetic damage can sometimes be repaired.

Can scratched aluminium frames be repaired?

Small marks may be repaired, depending on the finish.

When should weather seals be replaced?

Replace seals if they become damaged, brittle or ineffective.

Why can I feel a draught?

Worn seals, poor adjustment or damaged components may be responsible.

Can draughty doors be repaired?

Often yes, by adjusting hinges or replacing seals.

What causes door hinges to squeak?

Lack of lubrication is the most common cause.

How do I care for composite doors?

Clean the surface and lubricate hardware periodically.

Can I pressure wash my windows?

It’s generally better to use gentle cleaning methods.

Should I wax uPVC frames?

No. Mild soapy water is usually all that’s needed.

How do I prevent mould around windows?

Improve ventilation, control humidity and clean affected areas promptly.

How do I know when seals need replacing?

Look for draughts, water ingress or visibly damaged seals.

Should I replace misted units immediately?

Replacing failed units restores insulation and visibility.

Can I contact you after installation?

Yes. Good aftercare is an important part of professional service.

Can you repair locks and hinges?

Yes. Many hardware issues can be repaired without replacing the whole product.

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